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Answers grounded in your own content

Customer support that already knows your product

Member.Ask reads your website and your documents, then answers your visitors' questions in a chat widget you drop onto any page with a single script tag.

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Answers from your own content

Crawl your website and upload your documents. Answers are grounded in what you actually publish, with a link to the page each one came from.

Trained answers

Some questions need an exact answer. Pin one, and a matching question is answered from your text directly, with no model call and no paraphrasing.

Hand over to a person

When the assistant is unsure it offers a human. Your team picks the conversation up with the full history already in front of them.

Looks like you

Colours, copy, position, avatar and branding are yours. The widget is one script tag on any page.

Unlimited sites

One installation runs as many chatbots as you need. No per-site fee, no per-conversation metering.

Tenant isolation you can check

Access rules are enforced in the database as row-level security, not only in application code, and tested as such.

How it works

  1. 1

    Point it at your site

    Enter a URL. Member.Ask crawls the pages, splits them into passages and indexes them for search.

  2. 2

    Add anything the site does not cover

    Upload PDFs, spreadsheets, slide decks or plain text. They are indexed the same way.

  3. 3

    Embed the widget

    Copy one script tag onto your pages. Style it to match, and restrict which domains may load it.

  4. 4

    Improve it as you go

    Read real conversations, promote the good answers into trained answers, and hand the hard ones to a person.